Shipping policy

SHIPPING POLICY

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

Shipping Times
Estimated delivery times:

• Italy: 5–10 business days  
• Europe: 5–12 business days  
• Worldwide: 7–15 business days  

Please note that delivery times are estimates and may vary due to customs, carrier delays, or high demand periods.

Shipping Costs
We currently offer FREE SHIPPING on all orders unless otherwise stated at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Customs, Duties and Taxes
GlobeVillage is not responsible for any customs duties or import taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your package is significantly delayed or lost, please contact us at:

📧 office@globevillage.it

We will work with the carrier to resolve the issue as quickly as possible.